Please read these Terms & Conditions carefully before using our website or placing an order.
By accessing and using this website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.
We make every effort to ensure that product descriptions, images, specifications, weight, dimensions and prices displayed on the website are accurate.
Due to the nature of jewellery and gemstones, minor variations in colour, size, weight and appearance may occur.
The purity, weight and other relevant details of gold jewellery will be mentioned in the product description/invoice, wherever applicable.
Applicable hallmarking and regulatory requirements will be followed.
Diamond and gemstone details, including carat weight, colour, clarity, cut and certification, will be provided wherever applicable.
Natural diamonds and laboratory-grown diamonds will be clearly identified.
An order will be considered confirmed only after successful receipt of payment and confirmation from us.
We reserve the right to cancel or decline an order in case of pricing errors, stock unavailability, payment issues or other circumstances beyond our control.
For customised or specially manufactured jewellery, the customer is responsible for confirming the design, size, specifications and other details before production begins.
Customised products may not be eligible for cancellation, return or exchange except where required by applicable law or in case of a manufacturing defect.
Delivery timelines may vary due to production, certification, logistics, customs or circumstances beyond our control.
Jewellery should be handled and stored carefully.
Damage caused by misuse, accidents, improper storage, unauthorised repairs, alterations or normal wear and tear may not be covered under our warranty/return.
All website content, including photographs, designs, logos, product descriptions, graphics, videos and text, is our intellectual property or is used with appropriate permission.
It may not be copied, reproduced or used without our written permission.
Customer information will be handled in full confidence.
We reserve the right to conduct verification of customer and payment details and to cancel transactions where fraudulent, suspicious or unauthorised activity is suspected.
To the extent permitted by applicable law, we shall not be liable for indirect, incidental or consequential losses arising from the use of the website or purchase of products.
We reserve the right to update or modify these Terms & Conditions from time to time.
The updated version will be published on this website.
